Shipping policy

USA Shipping Information: 

We ship to the 50 US states. For in-stock items, we work to ship orders out within 1-3 business days.  Some items are shipped via drop-ship by the manufacturer and those items can take up to 7-10 business days to ship. We ship via UPS or Fedex.

Shipment of Freight: Many of our wall decor pieces and small furniture items are delivered by a freight truck. Item(s) that are shipped via a freight truck will be delivered carefully to your doorstep.  Packaging materials will not be removed. Please note that this does NOT include installation of mirrors, art, and small furniture items.

PO Boxes & APO Boxes:  Unfortunately, we do not currently ship to PO or APO Boxes. All orders must be shipped to a physical address.


International Shipping Information: 

Prices are shown in US dollars. All of our items ship from within the United States. We only ship to the 50 US states, Canada, and Australia at this time. If you would like us to ship to the country you reside in, and it is not listed above, please let us know! Email us at: help@shopjansenhome.com.

When orders are placed for international customers, additional shipping, customs/duty, VAT (Value Added Tax), and handling charges may apply which the client is responsible for.  International delivery and shipping times will vary depending on the custom’s office of the arrival country. Please allow up to 4 weeks for delivery.  International orders will ship USPS, UPS, or DHL. Jansen Home will not be held responsible if international orders are lost or stolen.